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Privacy Policy
We at HotwireCables.com understand many people are concerned about the safety of transferring their personal information on the Internet. We work hard to ensure your information is safe. At cabletoyou.com, we respect and value our customers and their privacy. The personal information you submit to us is used for purchase processing and account maintenance purposes only. This information is used to better serve our customers and will not be transferred to a third party for any reason.
Secure Shopping Guaranteed
Your security is our primary concern. To ensure safe shopping, we use Volusion 128 bit Secure Socket Layer (SSL) encryption security, which is the highest level of security available today for secure e-commerce transactions. All pages containing your personal information, including credit card numbers, name, and address are encrypted while in transit. That means it cannot be read as the information travels over the Internet. SSL encryption makes shopping on the Internet the safest way to use your credit card. It is much safer than making a purchase in a store or charging your dinner in a restaurant.
We respect your privacy
At HotwireCables.com, we value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless we are legally required to do so.
Log Files
We use IP addresses, browser type, time of day, to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Registration
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings; during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Links/3rd Parties
This site contains links to other sites. HotwireCables.com is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
HotwireCables.com is the sole collector of information, and is not shared with any 3rd parties. However, we do offer printable rebate forms and warranty information. HotwireCables.com is not responsible for the privacy practices of those companies. Please review their respective privacy statements. Our site does not use cookies.
Security
This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
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